Advice

Shelter's Free Housing Advice Helpline

Services offered

Telephone advice and information for people with a housing problem or who are homeless. Issues dealt with include housing rights, harassment, illegal eviction, rent and mortgage arrears, disrepair, housing benefit, domestic violence, hostel placements and finding accommodation. Helpline open 8am-8pm Monday-Friday and 8am-5pm at weekends.

Area served

England.

Who is the project for?

Who do we help?

People who are homeless or those with a housing problem.

Best way to get in touch

How to contact

Phone.

How to contact - Opening times

Monday: 8am - 8pm
Tuesday: 8am - 8pm
Wednesday: 8am - 8pm
Thursday: 8am - 8pm
Friday: 8am - 8pm
Weekends: Sat and Sun 8am - 5pm