Shelter - North East

140-150 Pilgrim Street
Newcastle upon Tyne
NE1 4XB
United Kingdom

Address

140-150 Pilgrim Street
Newcastle upon Tyne
NE1 4XB
United Kingdom

Phone

0344 515 1601

Email

shelternortheast@shelter.org.uk

Website

http://www.shelter.org.uk


Service offered

--Due to government guidance on the Coronavirus Pandemic we are now working from home; you can still contact us via phone and email as normal. Or clients can also text their contact details to 07917 046449. We are running a call back list and will get back to clients as soon as we can, prioritising emergency issues. If you need to speak to an advisor, please let us have a contact telephone number so we can call you back.-- Specialist face to face advice on housing and an in-house solicitor. Dealing with a range of issues, including homelessness, evictions, repossessions, rent arrears.

Who do we help?

Anyone who is homeless or at risk of homelessness – anyone with housing related problems.

Area served

Tyne and Wear, Northumberland, Teesside, County Durham, North and South Tyneside.


How to contact

Best way to get in touch

Call in, phone, email or write. Due to government guidance on the Coronavirus Pandemic we are now working from home; you can still contact us via phone and email as normal. Or clients can also text their contact details to 07917 046449. We are running a call back list and will get back to clients as soon as we can, prioritising emergency issues. If you need to speak to an advisor, please let us have a contact telephone number so we can call you back.

Opening times

  • Monday: 9am - 4.30pm
  • Tuesday: 9am - 5pm
  • Wednesday: 9am - 12.30pm
  • Thursday: 9am - 4.30pm
  • Friday: 9am - 4.30pm

Accessibility

Adapted toilets

Yes

Wheelchair access

Yes - full


Further information

Public transport

5 minutes walk from the city centre/central train station.

Volunteering

There are a range of volunteering opportunities in Shelter – please go to our website for information and to apply online at https://england.shelter.org.uk/support_us/volunteer


Is this page accurate?

If you work for Shelter - North East and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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