Sanctuary Supported Living - Victoria House

Referral address

50 Victoria Street
Greater Manchester
M11 2LY

Referral phone

0161 231 9400

Referral email


Who is the project for?

Who do we help?

Couples and single homeless people/rough sleepers with support needs with a Manchester connection and "an active desire to participate" in a programme of support. Accept people with multiple needs and dogs.

Who we cannot help

Every client assessed on a case by case basis to see if we can manage risk at that time.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept referrals through MAS gateway only.

Referral procedure

All referrals need to come through the MAS gateway. To be assessed for the MAS system client needs to speak with Manchester city council rough sleepers team, charities such as booth centre, barnabus, shelter, centre point and other temporary accommodations e.g. night shelters.

Length of stay

  • Minimum stay: ? 1 Month
  • Maximum stay: None

Support and accommodation

Support offered

8 full time staff on throughout the day, 24 hour staffing with security. Compulsory key work system, with meeting every two weeks. Support plans with agreed outcomes, devised and monitored by resident and key worker, reviewed ever at support sessions. Skills and volunteer coordinator on site hosting activities. Referrals made to external services for support.

Rooms and charges

  • Flat: 42
  • Total spaces: 42


  • Food: %author:field_hostels_food
  • Disabled facilities: Ground floor flats available. Do have a lift.

Rules and policies

User participation


Further information

Public transport

Bus 219, 15 minute bus journey from town, runs frequently all day. Also tram stop nearby.


Phone 0161 231 9400 for further information on becoming a volunteer.


Food, clothes, household goods, money. Phone 0161 231 9400 for details.

Is this page accurate?

If you work for Sanctuary Supported Living - Victoria House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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