Sanctuary Supported Living - Victoria House

Referral address

50 Victoria Street
M11 2LY

Referral phone

0161 231 9400

Referral email


Who is the project for?

Who do we help?

Single homeless people and rough sleepers with support needs with a Manchester connection and "an active desire to participate" in a programme of support. May accept people with multiple needs. May accept people with dogs.

Who we cannot help

People with a history of violence. Sex offenders. Those at a high risk of re-offending. Arsonists. Those "likely to cause nuisance" or be high risk. Do not usually accept people who have recently lost their homes due to legal eviction.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept referrals from named agencies only.

Referral procedure

Phone Mon-Fri 9am-5pm or write. Application form completed by referral agency. Require proof of ID, and reports from supporting agencies where relevant. Interview - other supporting agencies encouraged to attend.

Length of stay

  • Minimum stay: 2-3 weeks
  • Maximum stay: 6 months

Support and accommodation

Support offered

7 full time staff, 24 hour waking cover. Compulsory keywork system, with weekly meetings. Support plans with agreed outcomes, devised and monitored by resident and keyworker, reviewed every 2-4 weeks. Work club and ESOL course run at the project.

Rooms and charges

£9.41pw required from residents in receipt of benefits.

  • Flat: 39
  • Total spaces: 39


  • Furnishings: Flats fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.

Rules and policies

House rules and tenure

Must participate in programme of support. Smoking in own flat only. No alcohol in grounds or communal areas. Licence agreement.


Between 10am and 11pm. No under 16s. No overnight guests.

User participation


Further information

Public transport

Bus 219.


Currently have 4-7 volunteers, help with skills sharing. Phone 0161 231 9400 for further information.


Food, clothes, household goods, money. Phone 0161 231 9400 for details.

Is this page accurate?

If you work for Sanctuary Supported Living - Victoria House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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