Salvation Army - Willow House

Referral address

c/o Reading Borough Council Housing Advice
Civic Offices
Bridge Street

Referral phone

0118 937 2165

Referral email


Who is the project for?

Who do we help?

Single homeless people with a local connection to Reading. With approval from the Local Authority can accept up to 3 residents with dogs.

Who we cannot help

No automatic exclusions. Applications considered on a case by case basis.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Only accept referrals from Reading Borough Council and Reading Street Services.

Referral procedure

Application form completed by referring agencies.

Length of stay

  • Minimum stay: None
  • Maximum stay: 2 years

Support and accommodation

Support offered

14 full time staff, 24 hour waking cover. Keyworker system. Staff provide advice on benefits and support with accessing drug, alcohol and mental health services. In-house basic living skills course.

Rooms and charges

Half board with personal service charge of £28.35pw, self catering with personal service charge of £10.50pw.

  • Single: 38
  • Total spaces: 38


  • Furnishings: Rooms fully furnished, with washbasins.
  • Food: %author:field_hostels_food
  • Disabled facilities: 3 bedrooms are fully wheelchair accessible with adapted bathrooms and toilets.

Rules and policies

House rules and tenure

No alcohol allowed on the premises. Smoking in own room only. Licence agreement.


Between 1pm-10pm in communal areas downstairs. No overnight guests.

User participation


Further information

Public transport

Train and bus station - 10 minutes walk.


Food, new bedding, money. Phone 0118 959 0681 for details.

Is this page accurate?

If you work for Salvation Army - Willow House and would like us to amend any of this information please email us today.

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