Salvation Army - New Direction

Referral address

25-27 Bocking End

Referral phone

01376 553373

Referral email


Who is the project for?

Who do we help?

Single homeless people with support needs. Priority will be given to those with a local connection to Essex. Can accept couples in a shared room. Can accommodate two people with a dog.

Who we cannot help

Schedule 1 offenders and arsonists.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency within the local and surrounding area.

Referral procedure

Phone or call in daily 24 hours. Application form filled in by referring agency prior to interview. Require proof of ID and any relevant background information.

Length of stay

  • Minimum stay: 1 night
  • Maximum stay: 2 years

Support and accommodation

Support offered

9 person staff team plus volunteers, 24 hour waking cover. key worker system, with weekly to monthly keywork meetings and support plans. Staff offer advice and support through a compulsory life skills training and resettlement programme.

Rooms and charges

£9.59pw required from residents in receipt of benefits. £194.60pw full board charge if residents are not eligible for Housing Benefit

  • Single: 12
  • 2 bed: 1
  • Total spaces: 14


  • Furnishings: Rooms fully furnished, with washbasin and fridge.
  • Food: %author:field_hostels_food
  • Disabled facilities: One wheelchair user can be accommodated.
  • Other facilities: Lounge, computer facilities, garden, Ground floor & First floor Kitchen, Wifi.

Rules and policies

House rules and tenure

Must participate in programme of support. Alcohol and smoking not allowed on the premises. Licence agreement


Between 9am-12am, in communal areas only. No overnight guests.

User participation


Further information

Public transport

Braintree train station - 10 minutes walk. Bus station - 5 minutes walk.


Food, toiletries, some furniture. Phone 01376 553373 for details.

Is this page accurate?

If you work for Salvation Army - New Direction and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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