Salvation Army HA - Riverside House

Referral address

c/o LB Tower Hamlets HOST
Albert Jacob House
62 Roman Road
E2 0PG

Referral phone

020 7364 7151

Referral email


Who is the project for?

Who do we help?

Single homeless men who have experienced substance misuse issues but are currently clean/dry and have low level support needs, and agree to day programme for addiction issues if appropriate. Must have a local connection to LB Tower Hamlets.

Who we cannot help

Those still using non-prescribed drugs or alcohol.

  • Minimum age accepted: 18
  • Maximum age accepted: 65

How to get a referral

Referral agencies

Accept self and agency referrals via Tower Hamlets HOST.

Referral procedure

Phone Mon-Fri 9.30am-4pm. Application form completed by referral agency. Interview. Require risk assessment. ID preferred. May require additional reports where applicable.

Length of stay

  • Minimum stay: 1 month
  • Maximum stay: 2 years

Support and accommodation

Support offered

8 staff, 24 hour cover. 1:12 staff to resident ratio. Keywork system with weekly meetings initially and then as agreed with resident. Specific information and advice given around substance use, mental health, life skills and resettlement training. Support plan drawn up after a series of assessments, with agreed outcomes, reviewed at least monthly. Group work sessions.

Rooms and charges

£23.63pw required from residents in receipt of benefits.

  • Bedsit: 31
  • Total spaces: 31


  • Furnishings: Rooms fully furnished, with ensuite facilities.
  • Food: %author:field_hostels_food
  • Disabled facilities: 2 ensuite rooms have been adapted for wheelchair users. 1 cluster kitchen has been adapted with low level work surfaces.
  • Other facilities: Lounge, computer suite, garden.

Rules and policies

House rules and tenure

No alcohol allowed in the building or grounds. Residents can smoke in their own rooms. Licence agreement.


Between 2pm-9pm. No overnight guests.

User participation


Further information

Public transport

Westferry DLR station.

Is this page accurate?

If you work for Salvation Army HA - Riverside House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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