Salvation Army - Crossroads

Referral address

Empress Street

Referral phone

01254 389157

Referral email


Who is the project for?

Who do we help?

Young single homeless people at risk aged 16-21 with connections to Lancashire County Council Social Care. Priority given to applicants with a local connection to Hyndburn Borough Council area.

  • Minimum age accepted: 16
  • Maximum age accepted: 21

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency.

Referral procedure

Require proof of identity if possible. Applicant must attend an informal meeting at Crossroads. At the meeting the young person will be given a tour of the centre to see what support we can offer them, if both parties are happy a risk assessment will be completed. Staff will then seek relevant background information from partner agencies to ensure meaningful support can be offered.

Length of stay

  • Minimum stay: 1 Night
  • Maximum stay: 2 Years

Support and accommodation

Support offered

4 full time support staff on-site. 24 hours cover by support workers and by Night Concierge who also completes a wake up service.. key worker allocated to each resident. Issues covered are:- Support in claiming benefits/Universal Credit Support with debt management Support in becoming more independent Support on improving their health and well-being Ensure that the young person is given the support needed to maintain full time education.

Rooms and charges

  • Single: 5
  • Flats: 6
  • Total spaces: 11


  • Food: %author:field_hostels_food
  • Disabled facilities: Flat 4 and communal areas are wheelchair accessible, with an adapted shower and toilet. Ramp and disabled parking also available.

Rules and policies

User participation


Further information

Public transport

Accrington train station - 10 minutes walk. Bus 1.


Further volunteering opportunities available from the Salvation Army on request.


We accept clothes and footwear, particularly those suited to young people aged 16-21. Food is also accepted, preferably with a long shelf life, such as tinned meat and pasta. We also accept toiletries as we give the young people essentials when they arrive. Contact: 01254 389157

Is this page accurate?

If you work for Salvation Army - Crossroads and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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