Riverside - Simon Mead House

Referral address

Simons Avenue
TN23 5BH

Referral phone

0800 567 7699

Referral email



Who is the project for?

Who do we help?

Single homeless people with complex support needs and are residing in Kent.

Who we cannot help

No automatic exclusions.

  • Minimum age accepted: 18
  • Maximum age accepted: 65

How to get a referral

Referral agencies

Referrals are through the Single Point of Access at Kent Homeless Connect, only on 0800 567 7699 or via website.

Referral procedure

Fill in the online form: https://www.porchlight.org.uk/kent-homeless-connect?utm_source=Rachel+Kelly&utm_campaign=08b272e933-EMAIL_CAMPAIGN_2019_02_08_03_25_COPY_01&utm_medium=email&utm_term=0_4c4c31c286-08b272e933-416744345 Call the 24-hour helpline on 0800 567 7699. Approach your Local Authority requesting a referral.

Length of stay

  • Minimum stay: 1-3 Months
  • Maximum stay: 2 Years

Support and accommodation

Support offered

24-hour staff cover 7-days a week. One to one support and tailored support plans built around individual strengths and aspirations.

Rooms and charges

  • Single: 11
  • Studio 1
  • Total spaces: 12


  • Food: %author:field_hostels_food
  • Disabled facilities: 1 room accessible to a wheelchair user. Adjacent adapted washroom.

Rules and policies

User participation


Further information

Public transport

Regular bus services to and from Ashford Town Centre and Ashford International railway station (12 mins).

Is this page accurate?

If you work for Riverside - Simon Mead House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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