Riverside - Newton House

Referral address

Newton House
16 London Road

Referral phone

01452 522381

Referral email




Who is the project for?

Who do we help?

Single vulnerable people over 18 years, with multiple and complex needs; street homeless, alcohol and substance misuse addictions, offending behaviour and mental health. Length of stay up to 9 months. Signposting to specialist support services. Working towards move-on to independent living.

Who we cannot help

No automatic exclusions. Applications considered on a case by case basis.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

All referrals discussed at a weekly START meeting in partnership with other agencies and County Council commissioner.

Referral procedure

Complete and submit a START application referral form. Contact P3 tel: 08081 786003 or Homeless Team at Gloucester City Council 01452 396396. Completed by applicant and referral agency ready for discussion at START meeting.

Length of stay

  • Minimum stay: 6 months
  • Maximum stay: 9 months

Support and accommodation

Support offered

24/7 Service with 4 Support Workers, 4 Project Assistants, 4 Night Workers and a team of Relief Workers. Out of hours rota for additional management support. Weekly support meetings with each customer.. Action plans with agreed outcomes and reviewed every 3 months. Staff provide support around independent living skills, move-on plans and help with access to education, training and employment.

Rooms and charges

£11pw required from residents in receipt of benefits.

  • Single: 34
  • Flats: 16
  • Total spaces: 50


  • Furnishings: Rooms fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.
  • Other facilities: Communal lounge and kitchens. Side garden with garden table and communal seating area.

Rules and policies

House rules and tenure

Licence agreement.


Over 18s only – visiting times 8am – 8pm. No overnight guests.

User participation


Further information

Public transport

Train station - 10 minutes walk.


Clothes. Phone 01452 522381 for details.

Is this page accurate?

If you work for Riverside - Newton House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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