Riverside - Lily Smith House

Referral address

Lilly smith House
15 Knightrider Street
ME15 6LP

Referral phone

0800 567 7699

Referral email



Who is the project for?

Who do we help?

Single vulnerable homeless people and homeless families with support needs. Must have a local connection to the West Kent area.

Who we cannot help

No automatic exclusions.

  • Minimum age accepted: 18
  • Maximum age accepted: 65

How to get a referral

Referral agencies

Referrals are through the Single Point of Access only on 0800 567 7699 or via website.

Referral procedure

Fill in the online form: https://www.porchlight.org.uk/kent-homeless-connect?utm_source=Rachel+Kelly&utm_campaign=08b272e933-EMAIL_CAMPAIGN_2019_02_08_03_25_COPY_01&utm_medium=email&utm_term=0_4c4c31c286-08b272e933-416744345 Call the 24-hour helpline on 0800 567 7699. Approach your Local Authority requesting a referral.

Length of stay

  • Minimum stay: 1-3 Months
  • Maximum stay: 2 Years

Support and accommodation

Support offered

24-hour staff cover 7-days a week. One to one support and tailored support plans built around individual strengths and aspirations.

Rooms and charges

  • Bedsit: 30
  • Studio: 7
  • Flat: 3
  • Total spaces: 40


  • Food: %author:field_hostels_food
  • Disabled facilities: Can accommodate 2 wheelchair users "but will need mobility to reach kitchen surfaces".

Rules and policies

User participation


Further information

Public transport

Maidstone East train station approximately 12 mins walk, Maidstone West train station approximately 7 mins walk. Buses at Chequers Centre approximately 7 mins walk.


Volunteering at LSH mainly centres around providing/ assisting with group work sessions. These cover a wide range of interests and any help is appreciated and considered - 01622 621210


Donations usually accepted are food and household goods - please contact: Tel: 01622 621210. Email: admin.lilysmithhouse@riverside.org.uk

Is this page accurate?

If you work for Riverside - Lily Smith House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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