Riverside - The Crossings

Referral address

55-65 Great Union Street
East Riding of Yorkshire

Referral phone

01482 598370

Referral email



Who is the project for?

Who do we help?

Chaotic individuals who may present with complex needs and problems eg alcohol abuse and mental health problems. Local connection to Hull required. Can accept up to 2 people with dogs. Can accommodate one couple.

Who we cannot help

Arsonists. Anyone who does not meet the residency criteria as defined by the local authority.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency, including the local authority.

Referral procedure

Phone to see if there are vacancies. If so, will arrange to see prospective resident same day and conduct preliminary interview. Needs and risk assessments will be carried out by keyworkers next day.

Length of stay

  • Minimum stay: None
  • Maximum stay: 6 months - 1 Year

Support and accommodation

Support offered

2 staff - Housing Support Officer and Resettlement Worker - available daily 7am-9pm, service staffed 24/7. Keywork system with regular support sessions. staff address identified needs such as debt management, benefits, living skills. Some external services hold one to one appointments on site. Referrals to external services as required.

Rooms and charges

  • Single: 46
  • Total spaces: 46


  • Food: %author:field_hostels_food
  • Disabled facilities: Building is DDA compliant. Lifts to all floors, all rooms can be accessed by wheelchairs.

Rules and policies

User participation


Further information

Public transport

Hull train station and central bus station - 20 minutes walk.


Currently have 20 volunteers in established scheme, help with activities, maintaining website, supporting staff. Email ed.robson@hullharp.org.uk or phone 01482 598370 for further information.


Food, clothes, money. Email sharonw@hullharp.org.uk or phone 01482 598383 for details, or donate via website.

Is this page accurate?

If you work for Riverside - The Crossings and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

Other services nearby