Riverside Care and Support - Derby Projects

Referral address

Derby City Council Single Point of Entry
The Council House
Coopertion St

Referral phone

01332 640140

Referral email




Who is the project for?

Who do we help?

Single homeless people with support needs. Priority given to people from Derby.

Who we cannot help

Arsonists and Schedule 1 offenders.

  • Minimum age accepted: 16
  • Maximum age accepted: 64

How to get a referral

Referral agencies

Accept self referrals if over 18, and referrals from Derby Single Point of Entry Team and prison services.

Referral procedure

Call in Mon, Wed-Fri 10.30am-4.30pm, Tues 1pm-4.30pm or phone. Application form completed prior to interview. Risk assessment. Need proof of ID, eg passport, driving licence, birth certificate, benefits letter, NI details.

Length of stay

  • Minimum stay: 1 night
  • Maximum stay: 3 months

Support and accommodation

Support offered

6 staff visit daily, emergency on-call system. Compulsory keywork system (7-8 residents per keyworker), meetings at least monthly. Action plans with agreed outcomes, reviewed quarterly. Staff provide support with independent living skills.

Rooms and charges

£13.23pw required from residents in receipt of benefits.

  • Single: 62
  • Total spaces: 62


  • Furnishings: Rooms fully furnished, with washbasins.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.

Rules and policies

House rules and tenure

Must participate in programme of support. Licence agreement.


1 over 16 can stay overnight.

User participation


Further information


Food, clothes, household goods. Email gaynor.pointer@riverside.og.uk for details.

Is this page accurate?

If you work for Riverside Care and Support - Derby Projects and would like us to amend any of this information please email us today.

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