Providence Row HA - Elsdale Street

Referral address

15 Elsdale Street
E9 6QY

Referral phone

020 8525 0127

Referral email


Who is the project for?

Who do we help?

Rough sleepers aged 18-65 with support needs, including those with drug and alcohol misuse and mental health issues. Must have a local connection. Can accept up to 3 people with dogs.

Who we cannot help

People with a recent history of arson or serious violence.

  • Minimum age accepted: 18
  • Maximum age accepted: 65

How to get a referral

Referral agencies

50% of referrals are for LB Hackney and 50% for the Clearing House (must have CHAIN number). Self referrals and referrals from other agencies are not accepted.

Referral procedure

Phone Mon-Sat 9am-5pm or write. Application form completed by referral agency prior to interview. Require detailed background information, risk assessment, proof of ID.

Length of stay

  • Minimum stay: None
  • Maximum stay: 2 years

Support and accommodation

Support offered

3 full time, 1 part time staff, 24 hour waking cover. Compulsory keywork system (12 residents per key worker), with meetings at least monthly. Support plans with agreed outcomes, reviewed every 3-6 months. Staff provide support around benefits and basic life skills, and make referrals to specialist support when needed.

Rooms and charges

Residents pay own bills.

  • Flat: 12
  • Total spaces: 12


  • Furnishings: Flats fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.
  • Other facilities: Lounge, garden.

Rules and policies

House rules and tenure

Alcohol not allowed in communal areas. Compulsory keywork system. Smoking restricted to residents' flats. Assured shorthold tenancy.


No restrictions. Can have overnight guests.

User participation


Further information

Public transport

Hackney Central and Homerton train - 15 minutes walk. Buses 48, 55, 236, 277.

Is this page accurate?

If you work for Providence Row HA - Elsdale Street and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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