Providence Row HA - Dellow Centre

Referral address

c/o LB Tower Hamlets HOST
Albert Jacob House
62 Roman Road
E2 0PG

Referral phone

020 7364 7151

Referral email


Who is the project for?

Who do we help?

Single homeless people over 18 with low-medium support needs including substance use, mental health and antisocial behaviour, who are able to manage on a day-to-day basis with background practical support. Must have a local connection to LB Tower Hamlets.

Who we cannot help

Those with a history of arson are subject to risk assessment. People whose support needs cannot be met by the project. People who have no entitlement to benefits.

  • Minimum age accepted: 18
  • Maximum age accepted: 65

How to get a referral

Referral agencies

All referrals must go via HOST.

Referral procedure

Phone Mon-Fri 9.30am-4pm or write. Application form completed by applicant and referring agency. Interview. Require proof of ID eg passport, birth certificate, medical card. Additional reports may be requested.

Length of stay

  • Minimum stay: 3 months
  • Maximum stay: 15 months

Support and accommodation

Support offered

24 hour waking cover. "Residents are expected to discuss their support needs with their keyworker and agree a shared action plan." Keywork sessions (12 residents per keyworker) encourage residents to move towards independence. If residents have specific needs such as alcohol or drug problems, staff liaise with other agencies as necessary. PRHA's learning development worker holds weekly surgeries.

Rooms and charges

£24.09pw required from residents on benefits.

  • Single: 40
  • Total spaces: 40


  • Furnishings: Rooms fully furnished, with washbasins.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.

Rules and policies

House rules and tenure

No alcohol allowed on the premises. Smoking allowed in own room. Licence agreement.


Between 6.30pm-10.30pm Mon-Fri, 10am-10.30pm weekends (except meal times). No overnight guests.

User participation


Further information

Public transport

Aldgate East tube - 5 minutes walk. Buses 15, 25, 40, 67, 78, 115, 205, 254.

Is this page accurate?

If you work for Providence Row HA - Dellow Centre and would like us to amend any of this information please email us today.

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