Penrose HA Options

Referral address

Housing Advice Service
Customer Services
2 Home Lane
MK40 9AP

Referral phone

01234 718058

Referral email


Who is the project for?

Who do we help?

People recovering from mental health issues, including people with enduring and often severe mental health problems. Accept people with drug & alcohol issues and former rough sleepers. Applicants will usually have care co-ordinator. Local connection required.

Who we cannot help

A full PNC check is carried out on every case.

  • Minimum age accepted: 18
  • Maximum age accepted: 99

How to get a referral

Referral agencies

Accept referrals via the Capita system only.

Referral procedure

Local Connection to Bedford Borough.

Length of stay

  • Minimum stay: 3 months
  • Maximum stay: 2 years

Support and accommodation

Support offered

Staffed 9am-6pm security 6pmto 9am. Mentoring sessions available to support day to day living and work around an Asset based model. Personal asset manager, senior Personal Asset Mentor 3 x Personal Asset Mentor, 1 x Admin Team and housing officer provide support.

Rooms and charges

£16pw required from residents receiving benefits.

  • Flat: 19
  • Total spaces: 19


  • Furnishings: Fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.
  • Other facilities: Lounge, garden.

Rules and policies

House rules and tenure

Residents must participate in 16 hours of meaningful activities per week. No alcohol allowed in communal areas, no smoking allowed on premises. Licence agreement. Schedule of house rules.


Between 8am-10.30pm. Overnight guests with staff permission.

User participation


Further information

Public transport

Bedford train station - 5 mins walk. Bus station - 10 mins walk.

Is this page accurate?

If you work for Penrose HA Options and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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