Orwell HA - Christchurch House

Referral address

Suffolk Coordination Service
West Suffolk House
Western Way
Bury St Edmunds
IP33 3YU

Referral phone

01284 757150

Referral email



Who is the project for?

Who do we help?

Single homeless people aged 16-24 with low support needs around independent living. Target 50% women and 10% people from minority ethnic groups.

Who we cannot help

People with high support needs that cannot be met by the project.

  • Minimum age accepted: 16
  • Maximum age accepted: 24

How to get a referral

Referral agencies

All referrals come via Suffolk Co-ordination Service.

Referral procedure

Application form. Interview. Require proof of ID and references. May require background reports, depending on applicant's needs.

Length of stay

  • Minimum stay: 1 month
  • Maximum stay: 2 years

Support and accommodation

Support offered

5 part time staff, available daily 8am-11pm, waking night cover (emergency on-call system if staff are off site). Keywork system (10 residents per keyworker) with monthly meetings. Action plans with agreed outcomes, reviewed monthly. Staff offer help with independent living skills, budgeting, emotional well being, safety and security, employment and training, and liaison with external agencies.

Rooms and charges

£7.48pw required from residents in receipt of benefits.

  • Single: 29
  • Total spaces: 29


  • Furnishings: Rooms fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.

Rules and policies

House rules and tenure

Residents must engage with keywork. No smoking or alcohol allowed in communal areas. Licence agreement.


Maximum of 2 per resident between 9am-11pm. No overnight guests.

User participation


Further information

Public transport

Ipswich train station - 15 minutes walk. Ipswich bus station - 5 minutes walk.

Is this page accurate?

If you work for Orwell HA - Christchurch House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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