Onward Homes Limited - Alt Bank House

Referral address

Field Lane
Field Lane Estate
L10 4XQ

Referral phone

0300 555 0125

Referral email




Who is the project for?

Who do we help?

Single homeless people with support needs. Priority given to with a local connection to Knowsley.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept Mainstay referrals.

Referral procedure

Mainstay applications and assessments can be completed at Alt Bank House or with Knowsley Housing Options.

Length of stay

  • Minimum stay: 1 Night
  • Maximum stay: 6 months - 1 Year

Support and accommodation

Support offered

10 full time staff, 24 hour waking cover. Initial assessment held in the first week of stay determines the level of support offered to each resident. Residents are allocated a link worker who is responsible for support plans, support sessions etc, and must attend life skills sessions. Staff provide help with budgeting, money management, benefits, social skills.

Rooms and charges

  • Flat: 36
  • Total spaces: 42


  • Food: %author:field_hostels_food
  • Disabled facilities: Some flats are adapted for wheelchair users.

Rules and policies

User participation


Further information

Public transport

Fazakerley train station - 10 minutes walk. Any bus to Kirby from Liverpool city centre.


Food, clothes, bedding. Contact: Alt-bank-house-staff@onward.co.uk

Is this page accurate?

If you work for Onward Homes Limited - Alt Bank House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

Other services nearby