Notting Hill Genesis HA - Withipoll Street Rooms

Referral address


Referral phone

01473 233 799

Referral email


Who is the project for?

Who do we help?

Single female only 16+. Low support needs. Manageable Mental health, drug and alcohol needs. Local connection preferable. Past offenders, that are not high risks to other customers.

Who we cannot help

Arsonists - dependent on associated risks, history of offence & any other associated factors that may impact on a potential referral. Recent offences that could cause harm to customers & staff. Any offence that is/may be deemed a risk to females.

  • Minimum age accepted: 16
  • Maximum age accepted: 99

How to get a referral

Referral agencies

All referrals go through the Housing Related Support

Referral procedure

Application to be completed via HRS referral portal, a housing interview and needs and risk assessment will be set up, applicant must bring proof of income and Identification, staff will contact applicant up to 5 working days if success or unsuccessful.

Length of stay

  • Minimum stay: None
  • Maximum stay: 2 Years

Support and accommodation

Support offered

The service has in place a Service Delivery manager, Lead Project worker, two project workers and two waking night staff Withipoll Street is not staffed 24/7 Shift cover is in place between 8am-7pm Monday to Friday with occasional weekend cover We have in place a waking night service from 6.30pm-6.30am, Monday to Sunday Customers are allocated a key worker. Support is around signposting to eternal agencies, money management, support to access employment, training, social and learning opportunities, Move on to independent living and housing.

Rooms and charges

  • Single: 8
  • Total spaces: 10


  • Food: %author:field_hostels_food
  • Disabled facilities: Due to the layout of the hostel, this may not be suitable for mobility issues. Whether access is suitable will be determined through the needs and risk assessment process. Applicants are welcome to contact staff and visit the service to determine suitability.

Rules and policies

User participation


Further information

Public transport

Withipoll Street is located 5-10 minutes from Town Centre and has good access to all transport links.


Please contact Notting Hill Genesis for further information via phone on 033 3000 3000


We accept donations of food - Contact us on 01473 233 799 for further information.

Is this page accurate?

If you work for Notting Hill Genesis HA - Withipoll Street Rooms and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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