Notting Hill Genesis HA - Merchants' Terrace

Referral address

92-94 London Road
King's Lynn
PE30 5EU

Referral phone

01553 692463

Referral email


Who is the project for?

Who do we help?

Single homeless people with support needs, including ex offenders or those at risk of re offending, people with alcohol, drug or mental health problems No local connection required.

Who we cannot help

Previous arson offences – will depend on age of offence.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept self referrals.

Referral procedure

Phone or call in daily 24 hours. Applicants need to present at the door or phone daily for information about vacancies. Basic details taken. Application form completed at interview. Risk assessment. Require proof of ID. May require further background information as necessary.

Length of stay

  • Minimum stay: None
  • Maximum stay: 2 years

Support and accommodation

Support offered

12 staff, 24 hour waking cover. key worker system (4-6 residents per key worker) with weekly meetings. Action plans with agreed outcomes. Provide advice and support around benefits, housing and independent living skills.

Rooms and charges

£9.28 pw required from residents receiving benefits.

  • En-suite: 11
  • Flat: 5
  • Semi independent flat: 3
  • Total spaces: 21


  • Furnishings: Bedsits and flats fully furnished, with ensuite facilities.
  • Food: %author:field_hostels_food
  • Disabled facilities: One ground floor bedsit with a wetroom.
  • Other facilities: Lounge, garden.

Rules and policies

House rules and tenure

Must participate in programme of support. No alcohol allowed on the premises. Smoking allowed in garden only. Licence agreement.


By prior arrangement with staff. No overnight guests. Guests allowed to stay in communal areas only and only until 9pm.

User participation


Further information

Public transport

King's Lynn train station - 15 minutes walk.

Is this page accurate?

If you work for Notting Hill Genesis HA - Merchants' Terrace and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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