Notting Hill Genesis HA - Ballingdon Street

Referral address

Suffolk Coordination Service
West Suffolk House
Western Way
Bury St Edmunds
IP33 3YU

Referral phone

01284 757150

Referral email


Who is the project for?

Who do we help?

Young people aged 16-21 who are homeless or unsuitably housed and have support needs. No local connection required.

Who we cannot help

Providing accommodation for Single Homeless Young Persons aged 16-21 years the service, under the Children’s Act 1989 and as part of the agreed safeguarding children protocol, cannot accommodate any customers who have been convicted of a Schedule One Offences or 'Person posing a risk to children'.

  • Minimum age accepted: 16
  • Maximum age accepted: 21

How to get a referral

Referral agencies

All referrals processed via Suffolk Coordination Scheme.

Referral procedure

All referrals must be made through Suffolk Co-ordination Service. Risk and needs assessments will then be carried out.

Length of stay

  • Minimum stay: -
  • Maximum stay: 2 years

Support and accommodation

Support offered

Staff work across two sites starting at 730 am until 7pm, waking night workers on site from 630pm – 6.30am. Emergencyt telephone available to contact other scheme if no staff present. Project workers advice, guidance, sign posting, support plans benefit claims & life skills etc.

Rooms and charges

Currently £4.73 pw

  • Single: 14
  • Total spaces: 14


  • Furnishings: Single bed, fridge freezer, chest of drawers and bedside cabinet. Basins and built in cupboard.
  • Food: %author:field_hostels_food
  • Disabled facilities: 1 Ground floor room with wet room.
  • Other facilities: Lounge, games room, garden and kitchen.

Rules and policies

House rules and tenure

Alcohol may be consumed in own room only. Smoking allowed outdoors. Licence agreement.


Up to 10pm. No overnight guests.

User participation


Further information

Public transport

Walking distance from town.


Have general volunteers. Email or phone 033 3000 3000 for further information.


All considered. Phone 01787 375030 for details.

Is this page accurate?

If you work for Notting Hill Genesis HA - Ballingdon Street and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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