New Hope - The Sanctuary: Emergency Accommodation

Referral address

Referrals are made in person at Haven Support
4 Whippendell Road
Monday - Friday (08:30 - 15:30)
WD18 7LU

Referral phone

01923 801382

Referral email


Who is the project for?

Who do we help?

Emergency Accommodation available for single homeless with a local connection to Watford, Hertsmere or the Three Rivers area. No provision for pets.

Who we cannot help

Those with unspent arson convictions or schedule 1 sex offenders (without assessment by PPU).

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Referrals via New Hope’s Rough Sleeping Prevention Service, based at the Haven Support Centre.

Referral procedure

Referrals are made in person at the Haven Support Centre: Monday - Friday 8.30am-3.30pm. They will assess and refer appropriate applicants to shelter if eligible and space available. Local connection to the Watford, Three Rivers or Hertsmere area.

Length of stay

  • Minimum stay: 1 night
  • Maximum stay: 28 days

Support and accommodation

Support offered

Minimum of 2 staff available at any time, 24 hour waking cover. Full time support staff provide personal support plans. Offer medium level support, general advice and referrals to other agencies such as CMHT and local drug and alcohol support.

Rooms and charges

£21 per week service charge. Must be eligible to claim Housing Benefit to cover the remainder.

  • Total spaces: 14


  • Furnishings: Rooms have basic furniture.
  • Food: %author:field_hostels_food
  • Disabled facilities: 1 room fully wheelchair accessible. Adapted toilet and shower room.
  • Other facilities: Lounge, laundry facilities, dining room.

Rules and policies

House rules and tenure

Licence agreement.


No visitors.

User participation


Further information

Public transport

Watford High Street train station: 5 mins walk.


Please call 01923 210696 for more information.


Accept donations for charity shop - phone 01923 236698 for details.

Is this page accurate?

If you work for New Hope - The Sanctuary: Emergency Accommodation and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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