NACRO Mental Health Service West Essex

Referral address

342 Northbrooks
Elizabeth Way
CM19 4DR

Referral phone

01279 450596

Referral email


Who is the project for?

Who do we help?

Single people who are experiencing or have experienced mental illness and who are homeless .Must be engage with support. No local connection required.

Who we cannot help

No automatic exclusions. Applications considered on a case by case basis.

  • Minimum age accepted: 16
  • Maximum age accepted: 64

How to get a referral

Referral agencies

All referrals to be made through MHJRP ? contact agent for further details.

Referral procedure

Phone Mon-Fri 9am-5pm. Application form. Interview. Require background information. Signpost unsuccessful applicants to other services.

Length of stay

  • Minimum stay: None
  • Maximum stay: 2 years

Support and accommodation

Support offered

3 full time staff, 1 volunteer and part time project maintenance worker. On-site or visiting support by arrangement between 8am-8pm. Emergency on-call system. Keywork system with meetings daily or less often, as necessary. Staff offer support and advice with independent living skills, to maximise opportunities and options. Work with other agencies to ensure that care is in place.

Rooms and charges

Contact project for details of ineligible costs.

  • Single: 15
  • Flat: 5
  • Total spaces: 20


  • Furnishings: Rooms fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.
  • Other facilities: Lounge, garden.

Rules and policies

House rules and tenure

No alcohol in communal areas. Smoking allowed in own rooms only. Licence agreement or assured shorthold tenancy depending on type of accommodation.


8am-11pm, must leave quietly. No overnight guests.

User participation


Further information

Public transport

Harlow train station - 30 mins walk.

Is this page accurate?

If you work for NACRO Mental Health Service West Essex and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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