Midland Heart - Muirhead House

Referral address

189 Bristol Road
West Midlands
B5 7UB

Referral phone

0300 30 30 099

Referral email




Who is the project for?

Who do we help?

Single homeless people over 16 to 25 with additional low support needs. Priority given to those with local connection.

Who we cannot help

Risk to Children Offenders and arsonists who do not have an appropriate risk assessment or external agency support framework in place to manage their risk(s).

  • Minimum age accepted: 16
  • Maximum age accepted: 25

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency via St Basils Youth Hub.

Referral procedure

All referrals for accommodation at Muirhead House are processed via the St. Basils Birmingham Youth Hub Gateway. Call St Basils Youth Hub: 16 & 17 years olds - 0121 675 4806, 18+ 0121 303 2296. Email: youthline@stbasils.org.uk

Length of stay

  • Minimum stay: 1 Night
  • Maximum stay: 3-6 Months

Support and accommodation

Support offered

7 full time staff on-site, 24 hour waking cover. Keywork system (5 residents per worker), with weekly meetings. Action plans with agreed outcomes, reviewed weekly. Support plan, risk management plan. Staff offer support around living skills, claiming benefits, budgeting, and accessing training and employment.

Rooms and charges

  • Bedsits: 27
  • Total spaces: 27


  • Food: %author:field_hostels_food
  • Disabled facilities: None.

Rules and policies

User participation


Further information

Public transport

Buses 45, 61, 63, X64, 144.

Is this page accurate?

If you work for Midland Heart - Muirhead House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

Other services nearby