Midland Heart - Lozells Road

Referral address

c/o Homeless Single Point of Access
Midland Heart - Homeless Services Centre
44 Bradford Street
B5 6HX

Referral phone

0345 602 0549

Referral email



Who is the project for?

Who do we help?

Single homeless people. No local connection required.

Who we cannot help

Schedule 1 offenders. People with a history of sex offences. People with a history of arson may be accepted if cleared by insurance company.

  • Minimum age accepted: 25
  • Maximum age accepted: 65

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency via Homeless Single Point of Access.

Referral procedure

Call in at Midland Heart's Homeless Services Centre Mon-Weds, Fri 10am-6pm, Thurs 10am-2pm or phone daily 24 hours. Interview and assessment may be face to face, details may be taken by phone or referral form may be forwarded from eg Birmingham City Council Neighbourhood Office.

Length of stay

  • Minimum stay: 28 days
  • Maximum stay: 6 months

Support and accommodation

Support offered

5.5 full time equivalent staff, 24 hour waking cover. Keywork system (5-6 residents per worker), with meetings at least biannually. Action plans with agreed outcomes, reviewed weekly. Staff help with life skills, budgeting, benefits, cooking, hygiene, sexual health, accessing training and employment, careers guidance. Practical support around housing, health and safety, legal issues, cultural matters.

Rooms and charges

Contact project for details of charges.

  • Bedsit: 22
  • Total spaces: 22


  • Furnishings: Bedsits fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.
  • Other facilities: Lounge.

Rules and policies

House rules and tenure

Written house rules. Must engage in some kind of college/voluntary/employment activity. Smoking allowed in own room only. Licence agreement.


Between 9am-11pm. No overnight guests.

User participation


Further information

Public transport

Buses 16, 46 to corner of Finch Road.

Is this page accurate?

If you work for Midland Heart - Lozells Road and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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