Midland Heart - Clarence Road

Referral address

c/o Midland Heart Foyer
William Booth Lane
B4 6HJ

Referral phone

0121 236 6298

Referral email



Who is the project for?

Who do we help?

Homeless or vulnerably housed people with low support needs. Applicants must be willing to engage regularly with support staff. No local connection required.

Who we cannot help

People with a history of arson or sex offences. Those with high support needs which cannot be met by the project.

  • Minimum age accepted: 18
  • Maximum age accepted: 65

How to get a referral

Referral agencies

Accept referrals from any agency.

Referral procedure

Call in, phone Mon-Fri 9am-5pm or write for referral form. When vacancy, interview. Risk assessment. Require proof of ID, housing and offending history, health and other relevant information.

Length of stay

  • Minimum stay: 6 months
  • Maximum stay: 2 years

Support and accommodation

Support offered

1 full time member of staff based at Midland Heart Foyer visits up to three times per week, emergency on-call system. Keywork system (7 residents per worker), meetings as frequently as required. Support plans with agreed outcomes, reviewed every six months. Provide assistance with social skills, budgeting, benefits, healthcare, training and employment.

Rooms and charges

Residents pay own electric and water bills.

  • Flat: 8
  • Total spaces: 8


  • Furnishings: Flats partly furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.

Rules and policies

House rules and tenure

Alcohol and smoking allowed in own rooms only. Assured shorthold tenancy.


Can stay overnight.

User participation


Further information

Public transport

Bus 50 - bus stop ten minutes walk.

Is this page accurate?

If you work for Midland Heart - Clarence Road and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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