Michael House

Referral address

46-48 Grosvenor Gardens

Referral phone

01202 393178

Referral email




Who is the project for?

Who do we help?

Single homeless people with support needs. People with a history of rough sleeping. Priority given to applicants with a confirmed Local Connection and/or support from neighbouring authorities. This is a criteria and are open to other applicants.

Who we cannot help

People with a history of arson or serious violence. Those with current or active substance misuse problems.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept self referrals and referrals from other Homeless Services. Most referrals come from Shelter, Bournemouth Borough Council, Borough of Poole and Christchurch Borough Council and local churches and neighbouring local authorities.

Referral procedure

Phone or call in daily 24 hours (preferably during office hours). Admission Assessment and Risk Assessment. Proof of ID required.

Length of stay

  • Minimum stay: 3 months
  • Maximum stay: 2 years

Support and accommodation

Support offered

4 full time staff, 24 hour sleep-in cover. Outcomes Star and person centred approach to support planning. Weekly Support Sessions, individual Support Plans with agreed outcomes, monthly reviews. Provide support around life skills, including cooking, budgeting and basic literacy and numeracy, IT, training and employment.

Rooms and charges

£34.50pw required from residents in receipt of benefits.

  • Single: 10
  • Shared: 7
  • Total spaces: 25


  • Furnishings: Fully furnished, with washbasins in each room.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.

Rules and policies

House rules and tenure

Licence agreement. No substance use (alcohol, drugs or replica drugs) allowed on the premises. Residents are not to return under the influence of illicit drugs, replica drugs or alcohol. Smoking is only permitted in designated areas.


Between 10am-10.30pm (but not during meal times) in communal areas only. No overnight guests.

User participation


Further information

Public transport

Bournemouth or Pokesdown train stations - 5 minutes walk.


Currently have 3 volunteers. Bespoke voluntary opportunities can be created to with a view to benefit daily interaction and the house. Call 01202 393178 for details.


Food, clothing, single bedding, bath towels, toiletries, good quality furniture - phone 01202 393178 for further details.

Is this page accurate?

If you work for Michael House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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