Mendip YMCA (Emergency Accommodation)

Referral address

The Old Glasshouse
South Street

Referral phone

01749 679553 Option 1

Referral email


Who is the project for?

Who do we help?

Young single homeless people aged 16-25 who have lived/worked in the Mendip area for at least 3 months or with family connections, including care leavers. The residency condition is waived if under 18 or fleeing violence.

Who we cannot help

Those with a recent history of violence, arson, theft or criminal damage. Those heavily under the influence of drink or drugs at the time of referral.

  • Minimum age accepted: 16
  • Maximum age accepted: 25

How to get a referral

Referral agencies

Accept referrals from a range of agencies, including CABx, local housing department, council information points, Social Services, colleges, Turning Point, the Probation Service.

Referral procedure

Agency referrals only. Phone Mon-Fri 9am-4pm. Scheme locates a vacancy and informs the client via the referral agency. Require National Insurance number. Triage form and risk assessment carried out prior to placement.

Length of stay

  • Minimum stay: 1 night
  • Maximum stay: 7 nights

Support and accommodation

Support offered

5 full time staff, available Mon-Fri 9am-5pm. Staff provide support with benefit claims, refer to other agencies, help find move-on accommodation and provide a mediation service. Residents must meet with staff to look for move-on accommodation during the course of their stay. Local authority assessments for under 18s. Advocacy and referrals to Connexions service and other specialist agencies.

Rooms and charges

There is no charge made to young people receiving benefits.

  • Single: 21
  • Total spaces: 21


  • Furnishings: Rooms fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.

Rules and policies

House rules and tenure

No alcohol allowed on the premises. Written agreement and house rules.


Varies. No overnight guests.

User participation


Further information

Public transport

Transport provided to accommodation on first night.


Currently have over 20 volunteers, including hosts. Phone 01749 679553 for further information.


Food, clothes, household goods, money. Phone 01749 679553 for details.

Is this page accurate?

If you work for Mendip YMCA (Emergency Accommodation) and would like us to amend any of this information please email us today.

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