Manchester Council - Women's Direct Access

Referral address

Confidential address

Referral phone

0161 219 6050

Referral email


Who is the project for?

Who do we help?

Single homeless women. Local connection required.

Who we cannot help

Applications considered on a case by case basis.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency, also referrals from prison discharge team, hospital and airport.

Referral procedure

Phone 24 hours daily or call in at 1 First Street (off Whitworth Street) Mon-Fri 9am-3.30pm to process referrals. Interview conducted by male/female assessment officers. Require proof of identity and background information.

Length of stay

  • Minimum stay: 1 night
  • Maximum stay: None

Support and accommodation

Support offered

16 staff, 24 hour waking cover, minimum 2 staff per shift. Keywork system (2 residents per worker), meetings as required. Needs assessment support plan offered to all residents. Staff help residents access mainstream provision, eg GP, job centre and specialist support.

Rooms and charges

£10.02pw required from residents in receipt of benefits.

  • Single: 33
  • Total spaces: 33


  • Furnishings: Rooms fully furnished, with washbasins.
  • Food: %author:field_hostels_food
  • Disabled facilities: 1 fully adapted wheelchair accessible room. Minicom, 2 induction loops. Parking for disabled people. Ramped entrance, automatic doors. Sensory aids.

Rules and policies

House rules and tenure

No alcohol in communal areas. Smoking allowed in own room only. Licence agreement.


Visitors may be allowed in canteen only 8am-5.30pm at staff discretion. No men/overnight guests.

User participation


Further information

Public transport

Buses 50, 197.


Have volunteer scheme, need CRB checks - help with craft classes, meals. Email or for further information.


Clothes, toiletries, food. Phone 0161 219 6050 for details.

Is this page accurate?

If you work for Manchester Council - Women's Direct Access and would like us to amend any of this information please email us today.

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