Manchester City Council - Woodward Court
Customer Service Centre
Town Hall Extension
0161 234 4692
Who is the project for?
Who do we help?
All adult homeless households who have presented as homeless to Manchester City Council with low-medium support needs. Can accept mixed and same sex couples, groups, and those with multiple needs. Manchester connection preferred.
Who we cannot help
No automatic exclusions.
- Minimum age accepted: 16
- Maximum age accepted: None
How to get a referral
Can only accept referrals from the Manchester City Council homeless assessment team and other Manchester City Council run temporary accommodation units.
Phone daily 24 hours or write. Application forms completed by referral agency. Assessment required. Additional information welcomed. Require proof of ID, National Insurance number and income.
Length of stay
- Minimum stay: 1 night
- Maximum stay: 2 years
Support and accommodation
14 full time staff, 24 hour waking cover. Keywork system (average 6 residents per worker), meetings at least monthly. Support plans with agreed outcomes drawn up by support worker, resident and other involved agencies. Initial plan written within 1 week of moving in and reviewed at least once a month. Staff offer "housing-related support with holistic support planning."
Rooms and charges
£7.56-12.32pw required from residents in receipt of benefits.
- Bedsit: 12
- 1-bed flat 24
- 2-bed flat 24
- Total spaces: 74
- Furnishings: Rooms fully furnished, with washbasins and household equipment.
- Food: %author:field_hostels_food
- Disabled facilities: 2 flats accessible to wheelchair users, 3 flats adapted to mobility standards. Lifts to all floors. Fast track equipment and adaptation assessments.
- Other facilities: Launderette, garden.
Rules and policies
House rules and tenure
Compulsory exit planning. Smoking allowed in own room only. Written house rules. Non-secure tenancy.
Must be accompanied by resident. Overnight guests allowed 3 times a week. All visitors must provide ID on their first visit.
Buses 76, 77 from city centre to Butler Street - bus stop 2-3 mins walk.
We accept Food and clothing donations. Phone 0161 227 3500 staff will take details and advise accordingly
Is this page accurate?
If you work for Manchester City Council - Woodward Court and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice.