Manchester City Council - Woodward Court

Referral address

Customer Service Centre
Town Hall Extension
Mount Street
M2 5DB

Referral phone

0161 234 4692

Referral email


Who is the project for?

Who do we help?

All-adult homeless households who have presented as homeless to Manchester City Council with low-medium support needs. Can accept mixed and same sex couples, groups, and those with multiple needs. Manchester connection preferred.

Who we cannot help

No automatic exclusions.

  • Minimum age accepted: 16
  • Maximum age accepted: None

How to get a referral

Referral agencies

Can only accept referrals from the Manchester City Council homeless assessment team and other Manchester City Council run temporary accommodation units.

Referral procedure

Phone daily 24 hours or write. Application forms completed by referral agency. Assessment required. Additional information welcomed. Require proof of ID, National Insurance number and income.

Length of stay

  • Minimum stay: 1 night
  • Maximum stay: 2 years

Support and accommodation

Support offered

14 full time staff, 24 hour waking cover. Keywork system (average 6 residents per worker), meetings at least monthly. Support plans with agreed outcomes drawn up by support worker, resident and other involved agencies. Initial plan written within 1 week of moving in and reviewed at least once a month. Staff offer "housing-related support with holistic support planning."

Rooms and charges

£7.56-12.32pw required from residents in receipt of benefits.

  • Bedsit: 12
  • 1-bed flat 24
  • 2-bed flat 24
  • Total spaces: 74


  • Furnishings: Rooms fully furnished, with washbasins and household equipment.
  • Food: %author:field_hostels_food
  • Disabled facilities: 2 flats accessible to wheelchair users, 3 flats adapted to mobility standards. Lifts to all floors. Fast track equipment and adaptation assessments.

Rules and policies

House rules and tenure

Compulsory exit planning. Smoking allowed in own room only. Written house rules. Non-secure tenancy.


Must be accompanied by resident. Overnight guests allowed 3 times a week.

User participation


Further information

Public transport

Buses 76, 77 from city centre to Butler Street - bus stop 2-3 mins walk.

Is this page accurate?

If you work for Manchester City Council - Woodward Court and would like us to amend any of this information please email us today.

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