Look Ahead - Hackney Road Hostel & Flats

Referral address

c/o LB Tower Hamlets HOST
Albert Jacob House
62 Roman Road
E2 0PG

Referral phone

020 7364 7151

Referral email




Who is the project for?

Who do we help?

Single homeless people with a history of rough sleeping who have high support needs primarily around drug misuse. Can accept those with alcohol support needs and couples (on separate tenancies). Applicants referring via HOST must have local connection.

Who we cannot help

Each referral is assessed using standard risk assessment procedure. May not accept people with a recent history of history of arson or violence, or people whose support needs cannot be met by the project.

  • Minimum age accepted: 18
  • Maximum age accepted: 65

How to get a referral

Referral agencies

Only accept referrals from named agencies via HOST, eg substance misuse services, probation.

Referral procedure

Application form. Interview. Applications initially assessed by duty staff. If there are no vacancies, successful applicants are placed on waiting list.

Length of stay

  • Minimum stay: 1 night
  • Maximum stay: 2 years

Support and accommodation

Support offered

14 full time staff, 24 hour waking cover. Compulsory keywork system with regular meetings. Pathways Shared action plans with agreed outcomes, reviewed every 3 months or more regularly as required. All residents are offered housing management advice and information and support around a range of issues eg independent living skills, resettlement and support to access external agencies. On-site meaningful occupation worker.

Rooms and charges

£25.93pw (hostel), £5.68pw (flat) required from residents in receipt of benefits.

  • Single: 10
  • Flat: 25
  • Total spaces: 35


  • Furnishings: Rooms fully furnished, with washbasins. Flats fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: 4 ground floor flats are accessible to wheelchair users.
  • Other facilities: Dining room, TV lounge, computer room, garden.

Rules and policies

House rules and tenure

Alcohol and smoking not allowed in communal areas. Smoking allowed in own room. Must attend keywork sessions. Licence agreement in hostel, tenancy agreement in flats.


Between 9am-9pm. No overnight guests.

User participation


Further information

Public transport

Bethnal Green tube - 15 mins, Cambridge Heath station - 5 mins. Buses 26, 48, 55.


Welcome volunteer applications. Email seanhickey@lookahead.org.uk or phone 020 7729 4104 for further information.


Clothes. Email seanhickey@lookahead.org.uk or phone 020 7729 4104 for details.

Is this page accurate?

If you work for Look Ahead - Hackney Road Hostel & Flats and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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