Look Ahead - Cromwell Road

Referral address

c/o RB K&C Housing Options Team
Room G29, The Town Hall
Hornton Street
W8 7NX

Referral phone

020 7361 3008

Referral email




Who is the project for?

Who do we help?

Single homeless men, particularly rough sleepers with support needs, including those with alcohol, drugs and mental health issues. Can accept people with dogs. Priority to those with a connection to RB Kensington & Chelsea.

Who we cannot help

No specific exclusions. Applications considered on a case by case basis.

  • Minimum age accepted: 18
  • Maximum age accepted: 65

How to get a referral

Referral agencies

All referrals via Social Inclusion Team, RB Kensington & Chelsea, 74-76 Pembroke Road, London W8 6NX, tel 020 7361 8211.

Referral procedure

Phone Housing Options on 020 7361 3008 daily 9am-5pm or write. Application form completed by applicant and referral agency. Interview. May require additional information if applicant has complex needs.

Length of stay

  • Minimum stay: 7 nights
  • Maximum stay: 18 months

Support and accommodation

Support offered

13 staff, 24 hour waking cover. Compulsory one to one keywork system with at least monthly meetings. Action plan with agreed outcomes, reviewed every 3 months. Support provided around health, life skills, employment and training, meaningful occupation and benefits. Daily activities.

Rooms and charges

£13.74 (self catering), £32.52 (catered) pw required from residents receiving benefits.

  • Single: 54
  • Total spaces: 54


  • Furnishings: Rooms fully furnished, with washbasins.
  • Food: %author:field_hostels_food
  • Disabled facilities: 2 rooms are fully wheelchair accessible. Building has a ramp to the entrance and grab rails.

Rules and policies

House rules and tenure

Compulsory keywork system. Alcohol allowed in resident's room only. Smoking allowed in designated bedrooms and garden. Licence agreement.


Between 10.30am-5pm at staff discretion. Visitors allowed in resident's room only.

User participation


Further information

Public transport

Earl's Court tube - 5 minutes walk. Buses 74, 31, C1.


Currently 2 volunteers. See www.mungos.org/how_you_can_help/volunteers/volunteer _roles, phone 020 7989902 7965 or email VolunteersServices@mungos.org for further information.


Gifts in kind, money. Phone Donor Relations team on 020 8600 3000 or email DonorRelations@mungos.org for details.

Is this page accurate?

If you work for Look Ahead - Cromwell Road and would like us to amend any of this information please email us today.

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