Longhurst Group – Bala House Homeless Hostel

Referral address

63 Barrowby Road
NG31 8AB

Referral phone

01476 577676

Referral email




Who is the project for?

Who do we help?

Single homeless people with support needs. Priority given to applicants who are street homeless. All referrals completed via The Avenue.

Who we cannot help

Arsonists, sex offenders and those with a history of violence.

  • Minimum age accepted: 18
  • Maximum age accepted: 99

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency.

Referral procedure

Call in or phone Monday to Friday 8 - 10pm. Saturday and Sunday 10am - 10pm. All referral should be made via The Avenue by agencies. Any individuals self-referring will have their information added to The Avenue by staff on site.

Length of stay

  • Minimum stay: 8 weeks
  • Maximum stay: 3 months

Support and accommodation

Support offered

2 full time support staff and 1 part time support worker. 2 full time night porters. Staff on site 24 hours during Monday - Friday. Saturday and Sunday on site from 10am. Keywork system (2-3 residents per worker), weekly meetings. Support plans reviewed fortnightly. Staff give advice, support with living skills, and help around access to employment and volunteering. Life skills groups

Rooms and charges

£7 per week.

  • Single: 6
  • Total spaces: 6


  • Furnishings: Rooms fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.
  • Other facilities: Communal lounge/kitchen area, communal bathroom. One en-suite bathroom.

Rules and policies

House rules and tenure

Must participate in programme of support and attend residents' meetings. No alcohol allowed on the premises. Smoking allowed in own room and garden only. Licence agreement.


No personal visitors are allowed on site.

User participation


Further information

Public transport

Train station - 10 mins walk.


Bedding, household goods, clothing

Is this page accurate?

If you work for Longhurst Group – Bala House Homeless Hostel and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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