LiveWest - Truro New Start

Referral address

Kenwyn Mews

Referral phone

01872 267335

Referral email


Who is the project for?

Who do we help?

Homeless people with support needs, including those with alcohol, drug and mental health problems. Can accommodate 5 couples. Priority given to those with a local connection to Cornwall.

Who we cannot help

No automatic exclusions. Applications considered on a case by case basis.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency.

Referral procedure

Phone 8.30am-8.30pm to arrange an informal visit, where an application form will be issued. Applicants will go before a selection panel, prior to being accepted for interview.

Length of stay

  • Minimum stay: 6 months
  • Maximum stay: 2 years

Support and accommodation

Support offered

6 full time staff on-site, sleep-in cover. Keywork system with regular meetings. Action plans with agreed outcomes, reviewed quarterly. Staff provide support around independent living skills, money management, benefits, drugs and alcohol, accessing education, training and employment, community services.

Rooms and charges

£8.16pw required from residents in receipt of benefits.

  • Flat 15
  • Total spaces: 15


  • Furnishings: Rooms partly furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: 2 rooms accessible to wheelchair users.
  • Other facilities: Lounge, garden.

Rules and policies

House rules and tenure

Smoking in own room or flat only. Licence agreement and assured shorthold tenancy.


2 visitors each between 8.30am-11pm. One overnight guest with permission after 3 months.

User participation


Further information

Public transport

Truro train station - 5 minutes walk, bus station - 10 minutes walk.

Is this page accurate?

If you work for LiveWest - Truro New Start and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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