LiveWest - Truro New Start

Referral address

Kenwyn Mews

Referral phone

01872 267335

Referral email


Who is the project for?

Who do we help?

Homeless people with support needs, including those with alcohol, drug and mental health problems. Can accommodate 5 couples. Priority given to those with a local connection to Cornwall.

Who we cannot help

Recent history of violence resulting in arrest where we believe that our staff or tenants would be at risk of harm from the referred person.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency.

Referral procedure

Phone 8.30am-8.30pm to arrange an informal visit, where an application form will be issued. Applicants will go before a selection panel, prior to being accepted for interview.

Length of stay

  • Minimum stay: 3-6 Months
  • Maximum stay: 2 Years

Support and accommodation

Support offered

6 full time staff on-site, sleep-in cover. Keywork system with regular meetings. Action plans with agreed outcomes, reviewed quarterly. Staff provide support around independent living skills, money management, benefits, drugs and alcohol, accessing education, training and employment, community services.

Rooms and charges

  • Flat 15
  • Total spaces: 15


  • Food: %author:field_hostels_food
  • Disabled facilities: 2 rooms accessible to wheelchair users.

Rules and policies

User participation


Further information

Public transport

Truro train station - 5 minutes walk, bus station - 10 minutes walk.


Contact manager

Is this page accurate?

If you work for LiveWest - Truro New Start and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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