Kingston Churches Action on Homelessness - The Joel Centre

Referral address

Kingston upon Thames
Greater London

Referral phone

020 8255 7400

Referral email


Who is the project for?

Who do we help?

Single homeless people, including rough sleepers. Kingston connection only

Who we cannot help

A risk assessment will always be carried out in terms of the appropriateness of the accommodation we may be able to offer and a multi-agency approach will be taken for any needs that are considered high.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Mainly accepts Kingston agency referrals only; our drop-in advice service is for people with a local connection - attendance/enquiries to this is more wide ranging.

Referral procedure

Call in at KCAH Mon-Fri 10.30am-1pm to meet with an Advice Support Worker. If homeless on the day, KCAH will look to source an accommodation option. Some of our own accommodation provision is more restricted and referrals are made through a local multi-agency panel.

Length of stay

  • Minimum stay: 1-3 Months
  • Maximum stay: 2 Years

Support and accommodation

Support offered

The Joel Centre (already described) is for up to 7 residents - supported by two Enhanced Recovery Practitioners and with additional help from five Recovery Practitioners who also cover out of hours cover. There is always one waking staff member available. The Joel Centre provides key-work sessions within a structured day programme with strength-based activities. KCAH provides advice and support on benefits and housing and links in with the local treatment service to provide wraparound support.

Rooms and charges

  • single 7
  • Total spaces: 7


  • Food: %author:field_hostels_food
  • Disabled facilities: n/a

Rules and policies

User participation


Further information

Public transport

Norbiton train station. K1,K2,K4.


Visit our website or social media feeds.


Food, clothes, household goods, money. Email:

Is this page accurate?

If you work for Kingston Churches Action on Homelessness - The Joel Centre and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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