Keychange Charity - Esther Community

Referral address

8-10 St David's Hill

Referral phone

01392 496600

Referral email


Who is the project for?

Who do we help?

Single homeless women with support needs. Must have a local connection to Devon, unless escaping from domestic violence.

Who we cannot help

No automatic exclusions. Applications considered on a case by case basis.

  • Minimum age accepted: 16
  • Maximum age accepted: 59

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency, including Probation service. All referrals via SHOT. Can accept referrals direct from prison.

Referral procedure

Must complete Eastern Hub Assessment Form. Accommodation is offered following assessment and interview.

Length of stay

  • Minimum stay: None
  • Maximum stay: 2 years

Support and accommodation

Support offered

17 staff, 24 hour waking cover. Compulsory keywork system, with weekly meetings. Staff offer life skills training, including cleaning, budgeting, shopping and cooking, and liaise with other local agencies to ensure that support is available to residents after move-on.

Rooms and charges

£7.50pw minimum required from residents receiving benefits.

  • Total spaces: 23


  • Furnishings: Rooms fully furnished, with washbasins and fridges.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.
  • Other facilities: Lounge, internet access, garden.

Rules and policies

House rules and tenure

Must participate in programme of support. No alcohol allowed on the premises. Smoking allowed in smoking room only. Licence agreement.


Women visitors only, between 10am-10pm. No under 16s. No overnight guests.

User participation


Further information

Public transport

Exeter St Davids train station - 5 minutes walk.


Food, clothes, household goods, money. Phone 01392 496600 for details.

Is this page accurate?

If you work for Keychange Charity - Esther Community and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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