Kensington & Chelsea SIH

Referral address

c/o RB K&C Housing Options Team
Room G29, The Town Hall
Hornton Street
W8 7NX

Referral phone

020 7361 3008

Referral email


Who is the project for?

Who do we help?

Single homeless people with additional support needs, including mental health problems and substance misuse issues. Must have a local connection to RB Kensington & Chelsea.

Who we cannot help

No automatic exclusions. Applications considered on a case by case basis.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

All referrals must come through the RB Kensington & Chelsea Housing Options Team.

Referral procedure

Phone Mon-Fri 9am-5pm for initial enquiries. Interview. Require risk assessment and psychiatric report if relevant. Require proof of ID and benefits.

Length of stay

  • Minimum stay: 6 months
  • Maximum stay: 2-5 years

Support and accommodation

Support offered

Medium support schemes have 1:10 staff to resident ratio, 1:3 in high support. Staff on-site Mon-Fri 9am-5pm, emergency on-call system. Keywork system with monthly meetings. Joint action plans include tenancy sustainment, emotional support, access to employment and training, preparing for independent living. Access to St Mungo's work and learning projects.

Rooms and charges

£7.74-£15.07pw required from residents receiving benefits.

  • Single: 55
  • Flats: 16
  • Total spaces: 71


  • Furnishings: Rooms fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: One scheme has aids and adaptations for people with physical disabilities.

Rules and policies

House rules and tenure

Residents can smoke in own room and garden only. Assured shorthold tenancy or licence agreement.


Can stay overnight with staff permission.

User participation


Further information

Public transport

All schemes are within 10 minutes walk of a tube station.

Is this page accurate?

If you work for Kensington & Chelsea SIH and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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