Ipswich Housing Action Group - Accommodation Project

Referral address

22-24 Carr Street

Referral phone

01473 213102

Referral email




Who is the project for?

Who do we help?

Single homeless people with low to medium support needs. No local connection required. Can accept couples with non-dependent children. Target 20% women and 12% people from black and minority ethnic groups.

Who we cannot help

People unable to cope with the level of support offered, and those with former landlord arrears (until arrangements to pay are in place and upheld).

  • Minimum age accepted: 18
  • Maximum age accepted: 65

How to get a referral

Referral agencies

Accept self referrals and referrals from Suffolk Coordination Service (SCS).

Referral procedure

Phone Mon-Fri 9am-5pm or via SCS. Application form. Interview. Successful applicants must maintain monthly contact. Viewing arranged with IHAG worker when suitable vacancy occurs.

Length of stay

  • Minimum stay: -
  • Maximum stay: -

Support and accommodation

Support offered

7 full time and 2 part time staff offer general housing management and support across 14 houses. Usually visit each house 2-3 times per week. Support plans, reviewed regularly. Staff offer help with benefits, accessing specialised support and liaising with statutory and voluntary welfare agencies.

Rooms and charges

£17.25pw required from residents in receipt of benefits.

  • Single: 55
  • Total spaces: 55


  • Furnishings: Rooms fully furnished, with washbasins and fridges.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.
  • Other facilities: Most houses have lounges and gardens. Computers available at IHAG Headquarters for use.

Rules and policies

House rules and tenure

Residents must engage with support. Smoking only allowed in own rooms and garden. Mostly assured shorthold tenancies.


Provided the resident they are visiting is present.

User participation


Further information

Public transport

Ipswich train station - 15 minutes walk. Ipswich bus station - 5 minutes walk.


Looking for volunteer trustees. Train volunteers to be money advisers - must be able to work 2 days per week and commit to 1 year. Email halford@ihag.co.uk for further information.


Clothes, household goods, food, money. Phone 01473 213102 or email ihag@ihag.freeserve.co.uk for details.

Is this page accurate?

If you work for Ipswich Housing Action Group - Accommodation Project and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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