Impact HA - Abbots Bank

Referral address

CA11 7XR

Referral phone

01768 899623

Referral email


Who is the project for?

Who do we help?

Single young people aged 16-24 who are homeless or at risk of homelessness. Applicants must have support needs.

Who we cannot help

Active drug users and people with a history of arson.

  • Minimum age accepted: 16
  • Maximum age accepted: 24

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency. Many referrals come from Eden Council, Inspira and Social Services.

Referral procedure

Write, phone or call in Mon-Fri 9am-5pm. Application form completed by prospective resident and agency prior to interview.

Length of stay

  • Minimum stay: 6 months
  • Maximum stay: 2 years

Support and accommodation

Support offered

1 full time and 1 part time member of staff on-site 9am-10pm daily, security staff 10pm-5am, emergency on-call system. Keyworker system (3 residents per keyworker), with weekly meetings. Support plans with agreed outcomes, reviewed quarterly. Staff provide advice, help with living skills, housing, money management, training and employment

Rooms and charges

£14.51pw required from residents in receipt of benefits.

  • Bedsit: 6
  • Total spaces: 6


  • Furnishings: Rooms fully furnished, including microwaves and fridges.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.

Rules and policies

House rules and tenure

No alcohol allowed on the premises. Smoking allowed in own rooms only. Must take part in the cleaning rota. Licence agreement.


Until 11pm. Overnight guests with staff permission.

User participation


Further information

Is this page accurate?

If you work for Impact HA - Abbots Bank and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above. 

Other services nearby