Home North West - Water Street
c/o Homeless Services
Carlisle City Council
Who is the project for?
Who do we help?
Homeless women, families and males as part of family unit. Local connection required.
Who we cannot help
No automatic exclusions.
- Minimum age accepted: 16
- Maximum age accepted: none
How to get a referral
Only accept referrals via Carlisle City Council Homelessness Services.
Phone Office Mon-Fri for Appointment. Emergency drop-in service: Mon-Thurs 12 noon – 1:00pm and 3:00pm – 4:00pm. All day Friday. Out of Hours. Interview. Require proof of ID.
Length of stay
- Minimum stay: 1 night
- Maximum stay: 2 years
Support and accommodation
Staff provide 24/7 cover. Keywork system with weekly meetings. Staff provide advice and support with tenancy sustainment including benefits, employment, finding accommodation.
Rooms and charges
- Women and Families: 10
- Dispersed: 12
- Total spaces: 22
- Furnishings: Rooms fully furnished, ensuite.
- Food: %author:field_hostels_food
- Disabled facilities: 1 room fully adapted for wheelchair users.
- Other facilities: Lounge, kitchen and garden.
Rules and policies
House rules and tenure
Licence Agreement and Code of Conduct.
No visitors allowed.
Carlisle train and bus stations within a mile.
Clothes, furniture, food and financial etc. Call 01228817386
Is this page accurate?
If you work for Home North West - Water Street and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice.