Hightown HA - St Albans Open Door
Referral address
8 Bricket Road
St Albans
AL1 3JX
Referral phone
01727 859113
Referral email
opendoorstalbans@hightownha.org.uk
Website
http://www.opendoorstalbans-district.org
Who is the project for?
Who do we help?
Rough sleepers, single homeless and vulnerably housed people. Priority to people with a local connection.
Who we cannot help
People without recourse to public funds are only accepted for 3 nights. All other applications are considered on a case by case basis.
- Minimum age accepted: 18
- Maximum age accepted: None
How to get a referral
Referral agencies
Accept self referrals and referrals from any agency.
Referral procedure
Phone Mon-Fri 9am-5pm for referral form or print off from website. Form should be completed and emailed to opendoorstalbans@hightownha.org.uk or faxed. Referral can also be made via the drop-in service Mon-Fri 2pm-3.30pm.
Length of stay
- Minimum stay: 1 night
- Maximum stay: 4 weeks
Support and accommodation
Support offered
7 full time, 4 part time staff. Linkwork system with meetings as necessary. Staff provide resettlement support and signposting to benefits advice, health and specialist services. Drop-in service on same site for homeless and vulnerably housed people Mon-Fri.
Rooms and charges
£1.00 per night required from residents in receipt of benefits. More for working residents ? means tested with entitlement to benefits.
- Bedsit: 12
- Total spaces: 12
Facilities
- Furnishings: Rooms fully furnished, with ensuite facilities.
- Food: %author:field_hostels_food
- Disabled facilities: One wheelchair accessible room.
- Other facilities: Lounge, computer training facilities.
Rules and policies
House rules and tenure
No alcohol allowed on the premises. Smoking allowed in designated area only. Must sign support agreement and copy of communal living codes.
Visitors
Not allowed.
User participation
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Further information
Public transport
St Albans train station - 15 minutes walk. Town centre bus stops - 5 minutes walk.
Volunteering
Currently have approx 100 volunteers helping with catering, fundraising, developing learning and development programme. Email volunteeradmin@hpcha.org.uk or phone 01727 859113 for further information.
Donations
Food, household goods, money. Email mcleod1206@btinternet.com for details.
Is this page accurate?
If you work for Hightown HA - St Albans Open Door and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice.