Harrogate Homeless Project - Hostels for Homeless Households

Referral address

Housing Needs, Civic Centre
St Lukes Avenue
Harrogate Borough Council

Referral phone

01423 500600

Referral email




Who is the project for?

Who do we help?

Households to whom Harrogate Borough Council has a statutory duty of care, as per current legislation (Homeless Reduction Act). HBC may offer the provision of interim accommodation where a household is homeless & believed to be in priority need. The provision of accommodation would continue until enquiries & confirmation of any priority are complete. Accommodation can be provided for all household types. Where a household has a pet we have limitations in-terms of accommodation appropriate to accommodate, however we signpost to agencies who can offer these services. Accommodation is provided for those with drug, alcohol & mental health issues & in these instances we would enlist the assistance of specific support agencies.

Who we cannot help

Applicants who are considered to pose a serious risk to themselves, to other residents and/or to staff.

  • Minimum age accepted: 16
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency via the Council's Housing Options Team.

Referral procedure

Housing Options Drop In services: Monday – Thursday 08:30 – 16:00pm and Friday 08:30 – 15:30pm Appointments are available if the above times are not suitable. Outreach Springboard Harrogate: 2nd Wednesday of each month Provision for applicant to feed into the interview process prior to speaking with and officer. Housingoptions@harrogate.gov.uk Duty to refer form and referral route set up through: dutytorefer@harrogate.gov.uk

Length of stay

  • Minimum stay: 1 night
  • Maximum stay: 18 months

Support and accommodation

Support offered

3 full time staff based on-site at some schemes Mon-Fri 9am-5pm, visiting support 2-3 times a week at other schemes, emergency on-call system. Provide support around finances, social skills, accessing specialist services, and generally minimising the impact of homelessness.

Rooms and charges

£10.85-£19.95pw required from residents receiving benefits.

  • Bedsit: 23
  • Flat: 27
  • Total spaces: 50


  • Furnishings: Rooms fully furnished, most with ensuite facilities.
  • Food: %author:field_hostels_food
  • Disabled facilities: Two flats are accessible for people using wheelchairs.
  • Other facilities: Computer facilities at one site.

Rules and policies

House rules and tenure

Licence agreement.


Three sites allow visitors between 8am-10pm, the other has a no visitor policy. No overnight guest at any of the hostels.

User participation


Further information

Is this page accurate?

If you work for Harrogate Homeless Project - Hostels for Homeless Households and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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