Harrogate BC - Hostels for Homeless Households

Referral address

Housing Needs Centre
Victoria Park House
18 Victoria Avenue

Referral phone

01423 500600

Referral email


Who is the project for?

Who do we help?

Homeless households to whom Harrogate Borough Council has a statutory duty of care, as per current homelessness legislation. May accommodate those currently under investigation by the Council.

Who we cannot help

Applicants who are considered to pose a serious risk to themselves, to other residents and/or to staff.

  • Minimum age accepted: 16
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency via the Council's Housing Options Team.

Referral procedure

Call in, phone Mon-Fri 9am-4.40pm, except Weds 9am-12.30pm or write. Application form completed by applicant prior to interview. May require additional supporting information.

Length of stay

  • Minimum stay: 1 night
  • Maximum stay: 18 months

Support and accommodation

Support offered

3 full time and 2 part time staff based on-site at some schemes Mon-Fri 9am-5pm, visiting support 2-3 times a week at other schemes, emergency on-call system. Provide support around finances, social skills, accessing specialist services, and generally minimising the impact of homelessness. Other support groups may be available, such as Mums and Tots Group with the Child Support Worker.

Rooms and charges

£10.85-£16.31pw required from residents receiving benefits.

  • Bedsit: 23
  • Flat: 27
  • Total spaces: 50


  • Furnishings: Rooms fully furnished, most with ensuite facilities.
  • Food: %author:field_hostels_food
  • Disabled facilities: Two flats are accessible for people using wheelchairs.

Rules and policies

House rules and tenure

Licence agreement.


Between 8am-10pm. No overnight guests.

User participation


Further information

Is this page accurate?

If you work for Harrogate BC - Hostels for Homeless Households and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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