HARP Restart

Referral address

2 Ceylon Road
Southend on Sea

Referral phone

01702 344516

Referral email




Who is the project for?

Who do we help?

Single homeless people, including rough sleepers, who have drug and/or alcohol problems and a local connection to Southend, and who have a strong desire for help and support in dealing with their problems.

Who we cannot help

No automatic exclusions.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Only accept referrals to Access Gateway Panel from specialist treatment agencies (STARS) Probation, PPO Team and Inside/Out Team.

Referral procedure

Full details about the referral process provided by Access Point Co-ordinator on 0845 6027895 or as a download from www.southend.gov.uk, type in ?Supporting People Service Directory? in the Search field on the homepage of the council?s website. Alternatively email southendaccesspoint@familymosaic.co.uk

Length of stay

  • Minimum stay: 6 months
  • Maximum stay: 18 months

Support and accommodation

Support offered

4 full time staff, available Mon-Sun 9am-5pm, emergency on-call system. Keywork system with meetings at least weekly. Action plan with agreed outcomes, reviewed regularly. Staff provide support around living skills, meaningful occupation, and accessing training and treatment services.

Rooms and charges

£18pw required from residents in receipt of benefits.

  • Bedsit: 15
  • Total spaces: 15


  • Furnishings: Rooms fully furnished, with washbasins.
  • Food: %author:field_hostels_food
  • Disabled facilities: 2 ground floor rooms can be made accessible to wheelchair users.

Rules and policies

House rules and tenure

No alcohol allowed on the premises. Smoking in own rooms only. Licence agreement.


Only allowed by arrangement with manager and if visitor is already known to staff.

User participation


Further information

Public transport

Westcliff on Sea train station - 5 minutes walk.

Is this page accurate?

If you work for HARP Restart and would like us to amend any of this information please email us today.

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