Harbour Housing

Referral address

Tehidy Offices
Burngullow Lane
St Austell
PL25 5JQ

Referral phone


Referral email




Who is the project for?

Who do we help?

Single adults who have experience of or are at risk of homelessness. A local connection is required, however there are certain exemptions for people fleeing abuse. Operate a drug and alcohol tolerant policy across most of our properties and also have a dry unit so can be flexible to any additional needs.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept self-referrals and referrals from any other agencies

Referral procedure

Referrals to be made through online portal: http://www.cosgarnehall.org/referrals/. You can also phone or email Monday - Friday 8.30am – 5pm. Please call first if you want to visit. The application form should be completed by referrer and/or prospective beneficiary with help from staff if required. If appropriate, this is followed by a needs and risk assessment at a face to face interview.

Length of stay

  • Minimum stay: None
  • Maximum stay: 2 Years

Support and accommodation

Support offered

24 hours security/concierge. Staff are available week days and weekends 8.30am-7pm, emergency on-call system at other times. Support plans and key worker system with weekly meetings plus ad hoc meetings between times as needed. We provide support around independent living, budgeting, benefits, developing relationships with neighbours and other people, and accessing specialist support services. Our links with other agencies mean we are able to refer clients into the relevant support, and we often host partners at our main site for ease of access. Life skills training and other activities are run on and off site including volunteering, skill building and interest groups.

Rooms and charges

  • Single 72
  • Single, self-contained 14
  • Total spaces: 86


  • Food: %author:field_hostels_food
  • Disabled facilities: Can accommodate wheelchair users in some ground floor rooms.

Rules and policies

User participation


Further information

Public transport

Bus stops and train station within 1 mile of all properties


We have a volunteering programme and members of the local community give their time in a range of ways including befriending, facilitating groups, gardening and admin support. Contact Rachel@harbourhousing.com for further information. http://www.cosgarnehall.org/volunteers/


We are unable to accept large items, clothes, household goods etc. but can accept food and money donations. Contact Rachel@harbourhousing.com. http://www.cosgarnehall.org/donations/

Is this page accurate?

If you work for Harbour Housing and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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