Glass Door Night Shelters - Richmond Upon Thames

Referral address

Various venues

Referral phone

020 7351 4948

Referral email


Who is the project for?

Who do we help?

Single homeless people sleeping rough in West London, including those with a range of support needs. Can take referrals from other areas of London, space permitting.

Who we cannot help

Those exhibiting abusive behaviour. People with high support needs around substance use. Those with high mental health support needs who are not linked into appropriate services. People with a history of arson or violence.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Open access.

Referral procedure

Referral via online form, or via phoning 0208 016 6838.

Length of stay

  • Minimum stay: 1 night
  • Maximum stay: None

Support and accommodation

Support offered


Rooms and charges

No charge is made for the accommodation.

  • 1
  • Total spaces: 28


  • Furnishings: Sleeping bags and mats in church halls.
  • Food: %author:field_hostels_food
  • Disabled facilities: Depends on venue - most have ground floor access.

Rules and policies

House rules and tenure

No alcohol or drugs within or around the shelters. Includes non-empty bottles. No abusive or anti-social behaviour of any kind. No indoor smoking. Once inside the venue, please stay within the premises. Leaving the venue will forfeit your place.


Not allowed.

User participation


Further information

Public transport

Depends on venue. Please call for further details.


May have opportunities for daytime volunteers. Please phone for further information.


Food, clothes, household goods, money, etc. Phone for details.

Is this page accurate?

If you work for Glass Door Night Shelters - Richmond Upon Thames and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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