Genesis HA - Trafalgar House

Referral address

Suffolk Coordination Service
West Suffolk House
Western Way
Bury St Edmunds
IP33 3YU

Referral phone

01284 757150

Referral email


Who is the project for?

Who do we help?

Single young people aged 16-24 who are homeless or unsuitably housed. Accept people with alcohol, drug and mental health issues. No local connection required.

Who we cannot help

Sex Offenders due to young customer group.

  • Minimum age accepted: 16
  • Maximum age accepted: 24

How to get a referral

Referral agencies

All referrals via Suffolk Coordination Service, who can accept referrals from prisons.

Referral procedure

Assessments will generally take place Mon-Friday between the hours of 10am - 5pm.

Length of stay

  • Minimum stay: -
  • Maximum stay: 2 years

Support and accommodation

Support offered

Staff on site, sleep-in cover. Keywork system with weekly meetings. Support plans with agreed outcomes, reviewed regularly. Staff provide advice, guidance and signposting.

Rooms and charges

£6.29pw required from residents in receipt of benefits.

  • Single: 13
  • Total spaces: 13


  • Furnishings: Rooms fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: 2 ground floor rooms, but no special adaptations.

Rules and policies

House rules and tenure

Alcohol allowed in own room only if over 18. No smoking allowed on the premises. Licence agreement.


1 visitor, 8am-10pm. No overnight guests.

User participation


Further information

Public transport

Lowestoft bus station - 5 minutes walk.


Have general volunteers. Email or phone 033 3000 3000 for further information.

Is this page accurate?

If you work for Genesis HA - Trafalgar House and would like us to amend any of this information please email us today.

Other services nearby