Framework HA - Russell House

Referral address

21a London Road
NG24 1TN

Referral phone

0115 8504142

Referral email


Who is the project for?

Who do we help?

Single homeless people with support needs. Must have a local connection to the Newark and Sherwood district of Nottinghamshire.

Who we cannot help

No automatic exclusions. Applications considered on a case by case basis.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency.

Referral procedure

Phone or call in 24/7 for application form, completed by applicant and referral agency. Interview at project. Risk assessment required.

Length of stay

  • Minimum stay: 1 night
  • Maximum stay: 2 years

Support and accommodation

Support offered

2 full time staff, covering support 08:00 – 16:00. Compulsory key work system (15 residents per worker), 2 weekly meetings, weekly contact. Action plans with agreed outcomes, reviewed weekly. Staff provide support around independent living skills and appropriate resettlement options. Signpost to appropriate external agencies.

Rooms and charges

£14.42 - £17.15pw required from residents in receipt of benefits.

  • Total spaces: 30


  • Furnishings: Flats fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: 1 room accessible to wheelchair users.
  • Other facilities: Lounge, training facilities.

Rules and policies

House rules and tenure

Must participate in programme of support. No alcohol in communal areas (or on premises for under 18s). Smoking allowed in own room. Tenancy agreement.


No restrictions.

User participation


Further information

Public transport

Local bus and train links within 5 minutes walk from the service.


We welcome volunteering covering the following: Office admin, Activity coordinators, Mentor & Befriending, Monitoring service delivery – 3 monthly reviews with Service Users, House meeting & Service User meetings facilitator, Activity mentors Contact or 01158 504142


Dried foods Tinned foods Clothes Toiletries Household items ready for someone’s move-on Money Bedding Towels Contact or 01158 504142 for more info.

Is this page accurate?

If you work for Framework HA - Russell House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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