Framework HA - The Old Dairy

Referral address

c/o Framework HA
Russell House
21a London Road
NG24 1TN

Referral phone

01636 707185

Referral email


Who is the project for?

Who do we help?

Single homeless people with low support needs. Prioritise applicants with a local connection.

Who we cannot help

People who pose an unmanageable risk.

  • Minimum age accepted: 18
  • Maximum age accepted: None

How to get a referral

Referral agencies

Accept self referrals and referrals from any agency.

Referral procedure

Phone Mon-Fri 8am-10pm, Sat-Sun 9am-5pm. Application form completed by prospective resident and agency. Interview at project. Carry out background checks after the interview.

Length of stay

  • Minimum stay: 4 weeks
  • Maximum stay: 2 years

Support and accommodation

Support offered

Staff based at Russell House provide visiting support Mon-Fri 8am-10pm, Sat-Sun 9am-5pm, emergency on-call system. Keyworker system (1-2 residents per keyworker), with weekly meetings. Action plans with agreed outcomes, reviewed every month. Provide advice and support around benefits and budgeting, education, training and employment, health, mental health, alcohol and drugs, and social and leisure options.

Rooms and charges

£13.86pw required from residents receiving benefits.

  • Flat: 10
  • Total spaces: 10


  • Furnishings: Flats fully furnished.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.

Rules and policies

House rules and tenure

Smoking in own flat only. Assured shorthold tenancy.


No restrictions. Can have overnight guests.

User participation


Further information

Public transport

Bus station - 5 minutes walk. Train station - 10 minutes walk.


Contact the volunteer coordinator at Val Roberts house on 0115 841 7711 for further information.


Food, household goods, money. Phone 0115 841 7711 for details.

Is this page accurate?

If you work for Framework HA - The Old Dairy and would like us to amend any of this information please email us today.

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