Evolve Housing and Support - Palmer House

Referral address

c/o LB Croydon SNAP Team
Taberner House
29 Park Lane

Referral phone

020 8760 5498

Referral email



Who is the project for?

Who do we help?

We supports single people up to 65 years of age with a range of complex needs including experience of homelessness or rough sleeping, substance misuse and/or mental ill health. Applicants must have a local connection to Croydon.

Who we cannot help

No automatic exclusions.

  • Minimum age accepted: 21
  • Maximum age accepted: 65

How to get a referral

Referral agencies

All self referrals via Croydon SNAP Team.

Referral procedure

Interview and assessment.

Length of stay

  • Minimum stay: 6 months
  • Maximum stay: 2 years

Support and accommodation

Support offered

The service is manned 24 hours, Keyworkers provide support from 7:00-22:00, waking night cover is provided from 22:00-07:00. All clients we be allocted a named support worker, weekly/fornightly keywork sessions are provided based on clients needs. A number of workshops and activities are provided such as arts & crafts group, movie nights, table tennis, work and leaning advice and support. Weekly evening Alcoholics Anonymous meeting.

Rooms and charges

Weekly service charge £17.96pw or £77.82pm.

  • Single: 60
  • Total spaces: 60


  • Furnishings: Rooms furnished with single bed, side table wardrobe or clothes rail, fridge and a chair. Do not permit customers to bring in their own furniture due to health and safety.
  • Food: %author:field_hostels_food
  • Disabled facilities: None.
  • Other facilities: Communal area with kitchen facilities and a garden available to all customers. There is also a lounge (TV room) and we have a laptop which customers can use.

Rules and policies

House rules and tenure

Excluded licence agreement. Customers will need to engage with the support provided, so they will need to meet regularly with a key worker, working towards agreed goals and making use of other services provided by the organisation or other agencies.


9:00-21:00 we do not permit any overnight guests.

User participation


Further information

Public transport

Nearest station is East Croydon.


Currently have 1 volunteer. Phone Volunteer Coordinator on 020 7101 9960 for further information.


Sealed toiletries, books. Phone 020 7870 8850 for details.

Is this page accurate?

If you work for Evolve Housing and Support - Palmer House and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

Other services nearby