Emmaus Lambeth

Referral address

9a Knights Hill
West Norwood
SE27 0DB

Referral phone

020 8761 4340

Referral email




Who is the project for?

Who do we help?

Single homeless people with low support needs who are prepared to work at least 40 hours a week as volunteers in Emmaus's recycling project. Can accept ex-offenders. Must be clean from alcohol and drug issues. Local connection not required.

Who we cannot help

Those with a history of arson, sex offending and violence.

  • Minimum age accepted: 18
  • Maximum age accepted: 65

How to get a referral

Referral agencies

Accept referrals from any agency. Can accept referrals direct from prison. Currently no self referrals.

Referral procedure

Phone Mon-Fri 9am-5pm. Application form. Interview. May require additional information if relevant eg Probation and social work reports, risk assessment. Client may be asked to spend some time volunteering in the Community prior to being offered a place.

Length of stay

  • Minimum stay: 3 months
  • Maximum stay: Long term

Support and accommodation

Support offered

6 full time staff, 12 volunteers available on-site, 24 hour sleep-in cover. Responsible/lead tenant. Keywork system with monthly meetings. Action plans with agreed outcomes, reviewed quarterly. Staff provide advice and support around life skills, employment and training, benefits and budgeting. Emmaus UK offer training eg communication skills.

Rooms and charges

There is no charge for the accommodation.

  • Single: 54
  • Total spaces: 54


  • Furnishings: Rooms fully furnished, some with ensuite facilities.
  • Food: %author:field_hostels_food
  • Disabled facilities: 1 room accessible for wheelchair user. Disabled toilet in community area with panic alarm.

Rules and policies

House rules and tenure

No alcohol allowed on premises. Must attend weekly residents' meetings. Smoking allowed in own room. Licence agreement.


With staff permission. Must leave by 11pm. Overnight guests with staff permission.

User participation


Further information

Public transport

West Norwood train station - 2 minutes walk. Buses 58, 196, 468.


Currently have 15 volunteers. Phone 020 8761 4276 for further information.


Clothes, household goods, money. Phone 0020 8761 4276 for details.

Is this page accurate?

If you work for Emmaus Lambeth and would like to tell us about any of this information that needs updating please email the Homeless Link Information team. Please note this email address does not contact the service listed above so do not use it if you are looking for help or advice. 

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